Great service, reasonable price. I definitely recommend this great carpet cleaning company

  Martin was out technician and he was professional. He communicated well and arrived within the time frame he said he would. Great service

  I called out initially this Friday and asked for a steam cleaning on an apartment in Franklin Street, it's on the 15th floor. so needed to be a portable machine and not a truck mounted, Tim answered the phone, and was very crucial and professional. We agreed on 149, steam cleaning, two hallways .
I scheduled them for Saturday and then I had to reschedule for Thursday. They had no problem and accommodated that.

George was the technician he text us in advance. Did a very thorough and professional job. Didn't try to upsell or do any aggressive sales which I appreciate.

  Very unprofessional company!!! Had an appointment and waited for 4 hours on Saturday and they never showed up or even called me! Spoke to owner last night and and rescheduled with him for today. Promised the same window and flaked again and did not bother to call me this time either. I just called him and got another BS excuse. Unbelievable!
I am not sure how they manage to stay in business given how they conduct themselves..

  I requested a steam clean of upstairs 4 bedrooms.

Great communication from Tim over text and phone, keeping me updated about estimated time of arrival.

Great cleaning from Peter, who quickly cleaned 4 bedrooms in about an hour. He was friendly and explained how his equipment worked.

Also, this service was able to accommodate a next-day appointment when a previous carpet cleaning appointment ran into scheduling issues.

I recommend this service for their clear communication and quick cleaning.

  Pros: I called on a Saturday morning, they came Monday afternoon. The carpet in my 2-room apartment and my sofa are clean, for which I'm grateful.

Cons: First, they upsold "deep clean" for $39/room. "Steam clean is included in the price we quoted, but if you don't deep clean, it might not get the stains in higher-traffic areas out." If I'm calling to get my carpets cleaned, it's because I want them clean. You need to give me the full, out-the-door price to get my carpets cleaned when I call on the phone. Something like - "Can you send us a picture?" Or, "The price quoted is for lightly soiled carpets. If you have higher traffic areas or stains, it'll cost more."

Second, they didn't even move furniture even though we talked about it. "I've moved all the small stuff, is there anything else that I should move." "No, it's good." When I came back, the technician hadn't cleaned under most of my furniture. If I'm spending $300+ to clean my little apartment's carpet, I want it to be clean. I would have expected being told up front - "We don't have move furniture. I need you to move it." Fine. I would have stayed and moved it for the technician while he was cleaning. It's all light weight - I was able to move everything for him to do the touch-job in less than 10 minutes.